Get Help


211_2s_MUW_lg.jpg 2-1-1 Get Connected. Get Answers.

Find The Resources You Need With One Call.

We all need a little help from time to time and finding the right information quickly is vital. With Metro United Way’s 2-1-1, the answers you’re looking for are just a three digit phone call away.

One simple call connects you with the help you need, when you need it.

Metro United Way’s 2-1-1 directs people looking for resources to help them face life challenges, often for the first time, to the appropriate service provider. A trusted and caring call specialist will listen to the full scope of your issue and connect you immediately to the right source. This easy to remember phone number saves time and frustration by eliminating the need to navigate a maze of agencies and help-lines. With 2-1-1 services, there is no longer a wrong number when seeking to find or give help.

Should the 211 number not work from your phone, an alternative number to dial is 1-877-566-4968.

  • Help with your utilities and rent payments
  • Assistance preparing your taxes
  • Facing foreclosure and staying in your home
  • Adequate food, clothing or shelter for yourself or someone you know
  • Job training services
  • Quality child care

Click on the links below for more information on assistance in these areas.

Basic Needs Individual and Family Life
Consumer Services
Local Terms Criminal Justice
and Legal Services
Mental Health Care
and Counseling
Education Organizational/Community/
International Services
Environmental Quality
Support Groups Health Care
Target Populations
Income Support and Employment
Metro United Way’s 2-1-1 has helped over 325,000 people. The 2-1-1 service is available in nine counties in Kentucky and an additional three counties in Indiana through a partnership with Indiana 2-1-1. In 2012, our 2-1-1 service had over 60,000 answered calls and on line searches. Our service to the community continues to grow; this was a 43% increase in calls and 85% increase in online searches over the previous year.

2-1-1 service is available in the following counties:

Clark (IN) Bullitt (KY) Oldham (KY)
Floyd (IN) Carroll (KY) Shelby (KY)
Harrison (IN) Henry (KY) Spencer (KY)
Jefferson (KY) Nelson (KY) Trimble (KY)

Recently, Metro United Way's 2-1-1 service celebrated its seventh anniversary. In seven years of service we have answered 278,690 calls for assistance and there have been 46,310 online searches through the 2-1-1 Community Resource Database.
Metro United Way serves the counties of Bullitt, Jefferson, Oldham and Shelby in Kentucky and Clark, Floyd and Harrison in Indiana.
Our Mission: Improve lives and our community by engaging people to give, advocate and volunteer.
Our Vision: A community whose people achieve their fullest potential through education, financial stability and healthy lives.